Support

Go to My Rigs → New rig → name it, then search the catalog for your guitar, amp, and any pedals on your board. Save and you can immediately start dialling in tones for any song.

Make sure you have at least one piece of equipment (preferably an amp) added to your rig. The engine needs gear information to translate settings.

Check that you have granted microphone permission in your browser. Look for the microphone icon in your browser address bar. On iOS, you need Safari 15+ or Chrome.

We currently have 580+ songs. You can request additions by emailing support@getthattone.com with the song title and artist.

Go to Account → Billing → Cancel subscription. Your access continues until the end of the current billing period.

Yes — use the Share button on any settings card to get a public link that anyone can view, no account required.